“Complaining is not to be confused with informing someone of a mistake or deficiency so that it can be put right. And to refrain from complaining doesn’t necessarily mean putting up with bad quality or behavior. There is no ego in telling the waiter your soup is cold and needs to be heated up—if you stick to the facts, which are always neutral. ‘How dare you serve me cold soup…?’ That’s complaining.”

—Eckhart Tolle, “A New Earth”